Testimonials
What Our Clients Are Saying
At LANCS ICT, we take immense pride in the service we provide and always strive to deliver the highest level of support. But don’t just take our word for it—here’s what some of our clients have to say about their experience with us.
At Our Lady’s, over the years, ICT has become integral to our teaching and is a crucial vehicle which we use to make learning accessible to our children. We never underestimate the importance of having both an infra-structure which provides reliability and speed, and resources which are efficient and easily accessible to all staff.
For over 25 years we have worked alongside Nigel Smith who has helped to design, implement and keep our systems within school up to date and working efficiently. He genuinely cares about how our children learn and is continuously problem-solving to ensure the ICT resources in school impact on learning. Nigel has an excellent working knowledge and spends time exploring how the ICT environment within school can be maintained and improved. He is reliable and provides a supportive and innovative service which can be trusted. As a headteacher, having an ICT technician who I can trust, who provides excellent value for money, and who provides a great sounding board for future developments provides me with a real sense of security, in an area which is constantly changing.
Nigel has become a valued member of our staff team and we wouldn’t be without him.
As a primary school, having a trustworthy and efficient IT support provider is absolutely essential—and LANCS ICT has exceeded our expectations in every way. Their team is highly knowledgeable, professional, and incredibly reliable. No matter the issue, whether it’s troubleshooting technical problems, setting up new systems, or ensuring our network runs smoothly, they are always available and ready to assist.
What truly sets LANCS ICT apart is their understanding of our unique needs as a school. We rely on them to provide a secure and seamless IT environment, ensuring our staff and students can focus on teaching and learning without disruption.
Their commitment to quick response times, and proactive approach give us complete peace of mind.
Above all, trust is crucial when working with an IT provider in an educational setting, and we have full confidence in our Technician Nigel.
They have proven time and again that they are not just a service provider but a valued partner in supporting our school’s success. We highly recommend them to any school or organization looking for reliable and top-quality IT support
LANCS ICT has extensive experience of technical support in educational settings. They therefore understand the needs of schools and are able to use their expertise to ensure that IT systems are effective and efficient to support teachers and office administrators.
Importantly, they are highly skilled in the infrastructure of IT systems, which is crucial to ensure day-to-day as well as longer-term effectiveness.
Our Engineer Nigel keeps up-to-date, and often ahead of, the ever-changing IT landscape, so is able to offer advice and support with the future in mind. He has contacts across the industry, which enable him to access quality hardware at reasonable prices.
Simply put, Nigel is able to make things happen that other engineers can’t! He is more than a visiting tech-support guy, but rather an important part of the whole team.
LANCS ICT has recently taken over the IT technician SLA at our school. In a short space of time, he has managed to resolve some deep rooted ongoing issues and our system is now running much more efficiently.
LANCS ICT also recently installed a brand new network system throughout school with top of the range Aruba equipment. The installation process was seamless and LANCS ICT was found to be very professional and effective.
We are looking forward to continuing to work with Nigel to manage IT throughout our school and I know that we will be able to achieve success. They are always willing to listen and remotely deals with day to day issues which make running the school far easier.
We have just joined LANCS ICT and have been extremely impressed by the service we have received.
Knowing that our tech is well looked-after has been really positive on the well-being of our teaching team and has had a direct impact on the enjoyment and engagement the children have with their learning. From minute one, LANCS ICT has come up with workable solutions to address our issues, whilst being mindful of our budgetary constraints.
LANCS ICT is both reliable and flexible, sensitive to the needs of our school and I would not hesitate to recommend this company
LANCS ICT is essential to the smooth, efficient running of our school. Nigel is helpful and efficient and works collaboratively with our staff to ensure the systems in school are up to date and well matched to the needs of our pupils. He is readily contactable for advice and help as well as troubleshooting when we need him!
LANCS ICT is incredibly proactive liaising with the Senior Leadership Team to identify our next steps and how to future proof our school and its systems within our specified budget and timescales. Since we have worked with Nigel, the children have benefitted from a modern, relevant and efficient system that has greatly enhanced and furthered their learning. I would recommend Lancs ICT without reservation due to the positive impact they have made to our school.
Your Reliable Support Partner
We highly recommened Nigel at Lancs ICT and are very grateful of the excellent service he continues to provide us.
Our on-site visits are always efficient and any queries we have between visits are dealt with in a timely manner off-site.
Nigel helps us to run smoothly in school and manages to educate us along the way.
We look forward to renewing our contract for next year. Thank you, Nigel.
LANCS ICT genuinely care about providing our school with the best IT resources and support possible within our budget.
Nigel Smith, their technician, always goes the extra mile to ensure that equipment is functioning.
He offers informed and reliable advice. His support has helped to maintain our IT provision and enabled us to plan for the future making the absolute most out of our resources.
I have been fortunate to work with Nigel for over ten years in two different schools.
I have always found him to be professional and thorough in his work. What I like most about Nigel providing our IT support is that it feels like he is part of our school team.
I feel I can trust his opinions and advice to help our school be the place we want it to be and he does all this in a reliable, friendly and positive manner.
We are a small village primary school with limited resources, having reliable and trustworthy IT support is absolutely vital—and LANCS ICT has been invaluable to us. Their team is knowledgeable, approachable, and always available whenever we need assistance. Whether it’s fixing technical issues, maintaining our systems, or ensuring everything runs smoothly, they are always just a click away.
With a small budget, we have to make every penny count, and LANCS ICT understands this. They offer solutions that are both cost-effective and practical, helping us get the most out of our existing technology while keeping everything secure and up to date. Their proactive approach means problems are often solved before they even become an issue, ensuring minimal disruption to teaching and learning.
Most importantly, we completely trust LANCS ICT to support our school. They understand the unique challenges we face and always go the extra mile to provide a service that truly meets our needs. We would highly recommend them to any school looking for reliable and affordable IT support.
As the newly appointed Headteacher, having previously served as Deputy, I understand the importance of continuity and trust in ensuring a smooth transition. It is vital that everything just works, allowing staff and students to focus on learning without unnecessary disruptions.
Our IT support team, and in particular Nigel, has been an invaluable partner to our school. His dedication, expertise, and proactive approach have ensured that our systems run seamlessly, providing the stability we need to deliver the best possible education. From troubleshooting technical issues to implementing new solutions, Nigel has been a constant source of support and reassurance.
Knowing we have a reliable IT partner gives me great confidence as we move forward. I am grateful for the ongoing commitment and professionalism that help keep our school running efficiently. Thank you for being such an essential part of our team!
Before we partnered with Lancs ICT LTD, we had outdated infrastructure and hardware which were not fit for purpose.
Lancs ICT LTD quickly audited our needs and prioritised the update of our resources. Now, less than two years later, our IT provision is effective, efficient and running smoothly.
Nigel, our IT engineer, is always on hand to give advice and support whether this is remotely or in person. I cannot recommend this company enough for schools.
Your Reliable Support Partner
When I joined St Hilda’s as headteacher, I was determined to drive progress and ensure that technology played a key role in enhancing teaching, learning, and overall school efficiency. From the very beginning, LANCS IT has been an invaluable partner in this vision, working closely with us to modernise our IT systems and take huge strides forward in just a few short years.
Their team is incredibly knowledgeable, professional, and always available when we need them. Whether it’s troubleshooting day-to-day issues, implementing new systems, or providing expert advice on the best solutions for our school, they consistently go above and beyond. Their proactive approach means we don’t just react to problems—we stay ahead of them.
In education, trust is everything, and we have complete confidence in LANCS IT. They understand the unique needs of schools and have provided cost-effective, forward-thinking solutions that have truly transformed the way we use technology. Thanks to their support, we are now a more innovative, efficient, and digitally advanced school, and we look forward to continuing this journey with them.
I would highly recommend LANCS IT to any school looking for a reliable and forward-thinking IT support partner.
Being the head of a small semi-rural school, it’s sometimes really difficult to find the right support partner to look after our school’s technology.
As a small school we have smaller budgets than many larger schools within our area. This however does not stop us needing the same professional support and quality of advice for keeping our school up and running smoothly.
It’s also important to us to keep abreast of the latest technology with a realistic and affordable development plan. Not all companies can deliver this level of service but with LANCS ICT I feel very confident that my school is in the best hands.
After modernising our Scout Building we were looking to provide a secure WiFi solution to enable the use of the premises to be used by other groups and organisations in today’s world. We wanted it to be managed to ensure it’s always safe to use and functional to our needs.
We contacted LANCS ICT and they provided a free site survey to assess the site and gave us great advice. After we recieved our report and a very competative quotation the installation was organised.
The installation was as promised, very neat and exactly what we were looking for, even though we didnt know what we were looking for!
I would not hesitate to recommend LANCS ICT which I have already to numerous people.
Your Reliable Support Partner
LANCS ICT has aided me to setup my own business in my state of the art home office to support my business’s Private Medical Consultants and thier patients, without LANCS ICT’s help I would have been lost. Nothing is to much trouble and they are always contactable when I have my little emergancies!
I’ve used Nigel at LANCS ICT many times over the last 5 years for both business and personal IT services.
To say his help has been invaluable would be an understatement. The friendly, no jargon approach makes any issues a breeze to overcome and I would definitely recommend the company.